At Childers Woodgate Funeral Services, we understand that navigating the details surrounding a funeral can be overwhelming.

To assist you during this difficult time, we’ve compiled answers to some common questions.

How long will the Death Certificate take to arrive from Births Deaths and Marriages?

Once the funeral has occurred, the death certificate application is electronically submitted to the Registry of Births, Deaths, and Marriages. Typically, processing takes 5-10 working days.

If you haven’t received the certificate within this timeframe, please contact us, and we’ll follow up with the Registry on your behalf.

Does the Funeral Director organise the headstone or plaque in cemeteries?

The Funeral Director does not directly deal with organising the plaque or headstone, but we can advise you of the monumentalists in the area.

The local council will be able to advise of the size and design for a lawn plaque. In some cases, part of the cost of the burial plot is allocated for the plaque.

The North Burnett Regional Council allocates $200 for a lawn cemetery plaque and $100 for a columbarium plaque. This price includes the cost of the plinth, headstone and top dressing, installation and administration costs, if completed within 24 months of interment.

However, please note: the cost is non-transferrable and the plaque must be organised by the council through their preferred supplier who is Worsell & Co. The cost covers a basic brass plaque with six lines of writing. Other designs and additional elements such as a photo can be organised, however, the applicant will be billed by the council for the excess fees over $200.

The council do have a book of designs that you are able to view, but further designs can be seen on www.worssell.com.au.

There is a form that needs to be completed to apply for a plaque – Application for Plaque.

Bundaberg Regional Council has no cost allocation for a plaque; however, an application form needs to be submitted to the Council for a quote

Application for Plaque.

Plaque Wording Application

How long before the ashes are available after cremation?

Crematoriums typically require at least 48 hours’ notice before ashes can be collected. Once the cremation process is complete, it usually takes about five (5) days for us to arrange for the collection of ashes.

If you have urgent requirements, please inform us during the arrangement process.

Should I contact Centrelink to advise them of the deceased’s passing?

Yes, it’s essential to notify Centrelink of the deceased’s passing, especially if they were receiving benefits. We provide a form, “Advice of Death,” to assist with this process.

Promptly informing Centrelink ensures that necessary administrative matters are addressed.

Download the Advice of Death form here.

What is the difference between a casket and a coffin?

Coffins are tapered at the head and foot and are wider at the shoulders, whereas caskets are rectangular in shape. Additionally, caskets are usually constructed of higher quality timbers and feature higher standards of workmanship.

We hope these answers provide clarity and assistance during this challenging time.

If you have further questions or require additional support, please don’t hesitate to reach out to our compassionate team at Childers Woodgate Funeral Services.

We’re here to help you every step of the way.